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Privacy Policy

This Privacy Policy describes how British IPTV collects, uses, and protects your personal information when you use our website and streaming services. We are committed to ensuring that your privacy is protected and that your data is handled in a secure and responsible manner.

1. Information We Collect

To provide a high-quality streaming experience and manage your subscription, we may collect the following types of information:

  • Personal Identification Information: This includes details provided during the order process, such as your name and contact information (specifically your WhatsApp number for service delivery).

  • Technical Data: We automatically collect information about the device you use to access our service, including your IP address, device type, operating system, and the specific IPTV application used (e.g., TiviMate or IBO Player).

  • Usage Data: We may track which channels or VOD categories are accessed to optimize our server performance and content library.

2. How We Use Your Data

The information we collect is used solely for the following purposes:

  • Service Activation: To generate and deliver your M3U URL or Xtream Codes API credentials.

  • Technical Support: To troubleshoot connection issues and provide personalized assistance via our 24/7 support channel.

  • Security & Fraud Prevention: To prevent unauthorized account sharing and ensure that subscriptions are used in accordance with our Terms and Conditions.

  • Service Improvements: To analyze viewer trends and update our catalog for the best user experience in 2026.

3. Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: All sensitive data transmitted between your browser and our site is protected using SSL (Secure Socket Layer) technology.

  • No Payment Storage: We do not store your credit card or financial details on our servers. All transactions are processed through secure, third-party payment gateways.

  • Retention Policy: We only retain your personal information for as long as is necessary to provide you with our services and to comply with legal obligations.

4. Disclosure to Third Parties

British IPTV does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you (such as payment processors), as long as those parties agree to keep this information confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. We use them to:

  • Remember and process the items in your shopping cart.

  • Understand and save your preferences for future visits.

  • Compile aggregate data about site traffic and site interaction.

6. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to ask for the deletion of your account information. If you wish to exercise any of these rights, please reach out to our support team.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to check this page frequently to stay informed about how we are protecting the personal information we collect.

8. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact us exclusively via:

  • WhatsApp: +33 6 44 65 05 80

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